TERMS & CONDITIONS
Jaya Tourism .com is one of the most accountable travel portals of India that takes care of the requirements of its clients. To maintain a perfect balance between the personal and professional relationship with its clients, it applies some terms and conditions.
Agreement between the Clients & Jaya Tourism .in:
While accessing, using, browsing or making a booking through Jaya Tourism .com, users have to accept that they have agreed to the terms and conditions of our portal. In case of any violation, Jaya Tourism Pvt. Ltd. and its subsidiaries (including Jaya Tourism .com) reserve all the rights for taking any legal action against them. Prices on the Website:
The prices, which we offer on Jaya Tourism .com generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
Mode of Payments & the Policies:
To take the advantage of any travel facility or services through Jaya Tourism .com, you have to give 50% of your payment in advance. It gives you the confirmation of the booking. The amount may also depend on the kind of services you are going to avail. To make the payments online, you can use Visa, Master and American Express Cards. Jaya Tourism .com offers a safe transaction process and ensures you that your personal security codes will not be revealed under any circumstances
For international advance payments, you can use Bank / Wire Transfer and transfer the amount into our bank account together with the additional charges levied by the banks. We also accept Bank Drafts, Cheque and cash in exceptional cases.
You can avail net banking facility as well.
Copyright & Trademark
Products, services and contents displayed on Jaya Tourism .com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict action may be taken against the concerned person/organization/company.
Amendment and Cancellation policy
In case of cancellation, various charges are implementable depending upon the nature of services to be canceled.
You can cancel domestic flight tickets online by loging in to Jaya Tourism .com. A negligible charge will be deducted as normal cancellation charges. For the offline cancellation of the tickets, call our customer care center at 011- 42724272 (From All Networks). Cancellation charge will be same for this.
To cancel the tickets within 24 Hrs of the journey, contact directly to the Airlines and after that, send the cancellation request on our portal for refunds. Within 24 Hrs of flight departure & in case of No Show, we don’t entertain any cancelation request. Flight tickets cancelation charges may vary as per the cancelation and refund policy of the particular airlines. Therefore, before booking tickets, understand the terms and conditions of airlines. For any amendment in flight tickets, you can contact our customer care executive. In “Peak-Seasons,” that can be different for different regions, cancellation policy of hotel booking and flight booking may vary. Our travel agents follow the specific cancellation policy for such special conditions. In such special cases, refund charges may differ heavily. For unused hotel accommodation and missed meals, you are not liable to claim any refund.
Refund against the cancellation will be credited directly in your account. In case of Credit Card, refund will be made on the same credit card only. Refund process can take duration of 2-8 weeks due to banking procedures. In case of hotel booking:
If cancelation is done before at least 30 days, 90% of the advance will be refunded.
If cancelation is done before 15 days of the date of arrival, 75% of the amount will be refunded.
If cancelation is done before 7 days of the date of arrival, 50% of the amount will be refunded.
In case of No Show, no refund will be made.
In case of unavailability of services, no deduction except the transaction charges will be made for the refunds.
Hikes in Tariffs & Taxes
We inform you on prior basis that after the finalization of the tour package rates, for any hike in entrance fees, fuel cost, guide charges, and other services, you can be charged as extra.
If government revises some taxes on travel services, clients are liable to pay that extra amount.
Jaya Tourism .com, as being a reputed and responsible travel agency, provides you the best possible information about the hotels, airlines, transportation, and railways. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.
We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.
We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.
We are also not accountable for any human error that gone unnoticed by the clients and our staffs.